I can say simply this -
Russ and Jim are one of a kind (can two be one of a kind? hmmmm...).
The quality of their livestock is exemplary, they do not cut corners, they know their stuff, and to boot, they know that what sets them apart is service, so they tend to service as if their business depends solely on that - and all of these factors work togehter to set them apart from every other business I've dealt with or ever even heard of.
Thanks to Russ' personal care specifically (the man makes house calls!!!), I'm actually hopeful that I may have as pretty a tank one day and the rest of y'all!...
