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cali_reef · 05-20-2007, 04:16 PM

Update on my 6045!!

I have had the 6045 in my tank for six months now, I only cleaned it twice during the six month.

It stopped working about three weeks ago, I took it out, gave it a vinerger bath and it started to work again. a week later, it stopped again, same routine, it started working again. And last weekend, it was dead again. I PM Roger(Owner of Tunze USA) on RC last Sunday, he got back to me on Monday and sent out a replacement prop and new thrust washers, received them on Saturday via USPS, NO CHARGE what so ever. How is that for product support??

Roger thinks either sand (or grit) got in there and worn out the nylon washer, the new replacement actually comes in two pieces, one nylon and one stainless steel.

Great product and even better product support when you need it!

05-20-2007, 04:16 PM	#6
cali_reef Fish and Coral Killer Join Date: Oct 2003 Location: On the wet coast, again. Posts: 3,917 Reefer Ratings: (28) Friends: (3)	Update on my 6045!! I have had the 6045 in my tank for six months now, I only cleaned it twice during the six month. It stopped working about three weeks ago, I took it out, gave it a vinerger bath and it started to work again. a week later, it stopped again, same routine, it started working again. And last weekend, it was dead again. I PM Roger(Owner of Tunze USA) on RC last Sunday, he got back to me on Monday and sent out a replacement prop and new thrust washers, received them on Saturday via USPS, NO CHARGE what so ever. How is that for product support?? Roger thinks either sand (or grit) got in there and worn out the nylon washer, the new replacement actually comes in two pieces, one nylon and one stainless steel. Great product and even better product support when you need it! __________________ MRC skimmers are cheaply made, their customer service and local dealer sucks more air than their skimmers.