Wavy Sea Problem please help - Page 2

cb747 · 12-17-2007, 08:40 PM

Oh just buy the miracle snake water product called No Sick Fish. Tyler will stand behind his product and in the end when everything including your wallet is dead you have NO SICK FISH! LOL

REEF MANIA · 12-17-2007, 09:18 PM

I have a wavy sea myself try resetting it 1st
hit the reset button once, the head should start to move then hit set 1 when you reach your desired start point then hit set 2 for you end point then use the arrow keys to adjust the speed I keep mine at 5 it ranges from 0 - 6 good luck

ireefny · 12-17-2007, 11:48 PM

it wasnt even rotating.

ireefny · 12-20-2007, 09:05 AM

hi Scott,
in the absence of response from Wavy Sea, I would like a refund of my purchase. I will also gladly buy anything else in your inventory that may equal my Wavy Sea purchase. I do appreciate all the efforts you have tried to do the righ thing, but I really feel that Wavy Sea is making you look bad at this point.

AquariumSpecialty · 12-20-2007, 09:13 AM

We have been emailing him and copying you on each email. I will call him today! Sorry for the no response from WavySea. I'm not sure why he hasn't responded to you yet. We received an email and fax from him last night (not related to your issue). I will ship you a WavySea from our inventory. Can you ship the defective unit back to us? Please email or call me. Thank you, Scott

aaron23 · 12-20-2007, 09:20 AM

wow amazing customer service !

ireefny · 12-20-2007, 05:32 PM

I never had questioned Scott's integrity, but Wavy Sea has dropped the Ball on this one. This is exactly why Iam having seconds thoughts about it/them.

Scott, I will email you with concern.

12-20-2007, 09:13 AM	#15
AquariumSpecialty Sponsor Join Date: Apr 2006 Location: Columbia, SC Posts: 175 Reefer Ratings: (5)	We have been emailing him and copying you on each email. I will call him today! Sorry for the no response from WavySea. I'm not sure why he hasn't responded to you yet. We received an email and fax from him last night (not related to your issue). I will ship you a WavySea from our inventory. Can you ship the defective unit back to us? Please email or call me. Thank you, Scott __________________ Scott Stop and Smell the Coral www.aquariumspecialty.com

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12-17-2007, 08:40 PM	#11
cb747 How many is too many? Join Date: Jun 2003 Location: Long Island - Nassau County Posts: 809 Reefer Ratings: (13)	Oh just buy the miracle snake water product called No Sick Fish. Tyler will stand behind his product and in the end when everything including your wallet is dead you have NO SICK FISH! LOL

12-17-2007, 09:18 PM	#12
REEF MANIA Reef Addict Join Date: Oct 2007 Location: Howard Beach, NY Posts: 822 Reefer Ratings: (49)	I have a wavy sea myself try resetting it 1st hit the reset button once, the head should start to move then hit set 1 when you reach your desired start point then hit set 2 for you end point then use the arrow keys to adjust the speed I keep mine at 5 it ranges from 0 - 6 good luck

12-17-2007, 11:48 PM	#13
ireefny Junior Member Join Date: Aug 2006 Location: LI Posts: 898 Reefer Ratings: (26)	it wasnt even rotating.

12-20-2007, 09:05 AM	#14
ireefny Junior Member Join Date: Aug 2006 Location: LI Posts: 898 Reefer Ratings: (26)	hi Scott, in the absence of response from Wavy Sea, I would like a refund of my purchase. I will also gladly buy anything else in your inventory that may equal my Wavy Sea purchase. I do appreciate all the efforts you have tried to do the righ thing, but I really feel that Wavy Sea is making you look bad at this point.

12-20-2007, 09:20 AM	#16
aaron23 !THE ULTIMATE REEFER! Join Date: Feb 2006 Location: Roslyn, Long Island NY Posts: 2,164 Reefer Ratings: (66)	wow amazing customer service !

12-20-2007, 05:32 PM	#17
ireefny Junior Member Join Date: Aug 2006 Location: LI Posts: 898 Reefer Ratings: (26)	I never had questioned Scott's integrity, but Wavy Sea has dropped the Ball on this one. This is exactly why Iam having seconds thoughts about it/them. Scott, I will email you with concern.