
Did you check to make sure that the floats are not stuck? Make sure the pumps are working. You have to trouble shoot it and find the real problem.
It could be the float/ controller. Also are you using one float or two floats. Make sure the both are not stuck/ one is locking out the other.
Hope that helps you out.
OK.... did you try both floats? meaning use the other one...
I just checked mine... Is the switch on the side on MOde A or B.. Mine is on Mode A and I use 1 float
