Need to find connector for AquaFX RO/DI unit

[fnj]

I bought an AquaFX Barracuda RO/DI unit a couple of months ago and I didn't go to set it up until last week. I then realized that the connector that connects the product water line (the blue hose) to the unit was broken during shipping. I emailed AquaFX but haven't received a response. After reading several posts about the troubles they've been having I don't expect one any time soon.

So my question is, does anyone know where I would be able to find this connector? Is this something that HD would have?

Thanks,
Frank

 

[Anonymous]

Try calling them. Every time I've spoken with them on the phone, they've done a great job.

E-mail will not usually get you far or fast when dealing with ANY company.

Ty

 

[fnj]

Thanks Ty. Actually Dave from ReefPure offered to send one out to me today. So problem solved.

From the service that I received from Dave and ReefPure to help me out with a product that I did not purchase from them compels me to recommend them to anyone that is looking for any water filter products. They definitely got my vote.

 

[Alex_78745]

I'll go with Ty on this. I've always called them and have never had anything less than stellar customer service.