Every one computer has his own serial number - so if it was really 6 month old lamp(when you bought them) - you have about 6 months warranty yet.
Regards
D.
@robbous
I'm sorry to hear how you were treated.
We never get any lamps for service from this person/company(since we stopped cooperation with them - more than year ago).
Im convinced that there are ways you will can get your money back/lamp from him/RTL -maybe you should take legal action...
Hi,
Its depend from lamp model.
All lamps coming from XM series( BP XM, Metis XM, Pandora XM and also 8channel Metis Hyperion) have 3 years warranty.
All CRP have 2 years warranty - first 1W panels had 1 year of warranty.
Regards
D.
Pacific Sun Team
Hello,
We got information about this thread from one of our customers.
Since September 2010 we are not cooperating with Mr. Niedzialek( rafal07013) - we stopped cooperation with him at this time.
Actually - we can support our customers directly - or via our USA resellers.
If anybody need any...
