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How to Get Your Money Back​

Zelle is processing each scam claim they receive on a case-by-case basis. If you haven’t already done so, file a claim directly with Zelle through their app or by phone (844-428-8542). You’ll also need to file a claim with the bank or credit union your funds were taken. If Zelle reverses the charges related to your claim, the reimbursement will follow your bank’s policy.

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