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Old 09-15-2018, 03:35 PM
#1
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Join Date: Sep 2014
Location: Long Island
Posts: 15
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Manhattan Reefs Thank you to David at Reef Trends!

I woke up this morning and nothing was working on my tank. The heaters (temp was down to 75), my return pump, skimmer, ATO and my 2 Radion's all were out. I have everything connected to an Apex controller which told me everything was working.

To shorten the story, I tried unplugging and rebooting everything a couple of times and tried to figure out what was going on and I came up with nothing. I called Reef Trends because I've heard them mentioned on this forum before and got David on the phone.

He hooked into my Apex and spent over an hour with me, and two phone calls trying different things, until he got my tank up and running again. On top of all that, he refused to charge me. He said was it was just one hobbyist helping out another. Can you imagine that? He even reprogrammed a couple of my Apex outlets while he was in there.

Anyway, thank you David, thank you Reef Trends, 5 stars. I thought this was the last straw for me and this reef hobby, but thanks to you i'm sticking around for awhile longer.

Glenn
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Old 09-15-2018, 03:39 PM
#2
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Join Date: Apr 2014
Location: Long island
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Awesome story!! Dave is a great guy
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Old 09-15-2018, 03:47 PM
#3
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He saved my tank from a crash. I hope the fish and coral are ok after the temperature swing.
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Old 09-15-2018, 04:07 PM
#4
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Join Date: Oct 2011
Location: monticello, new york
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C-mantis is the man
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Old 09-15-2018, 07:53 PM
#5
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Location: College Point, NY
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Yes Dave is very cool guy!
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Old 09-15-2018, 08:45 PM
#6
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Location: BRONX
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Yeah the guy is good a guy ..
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Old 09-16-2018, 11:45 AM
#7
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Location: LONG ISLAND
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Great guy

Dave is the best. Simply put. He knows his sh** and he’s always willing to help out. Plus his service calls are always on time and professional. His prices on dry goods and equipment can’t be beat. I purchase everything through him. Most times he can have things shipped to your door which is always a plus. Total class act.
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Old 09-16-2018, 11:54 AM
#8
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Join Date: Dec 2002
Location: Upper West Side
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I needed to read a "good guy" story this morning. Thanks!
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Old 09-16-2018, 02:44 PM
#9
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Location: Brooklyn,NY
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Dave is a great guy. Helped me out many times as well.
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Jack's JBJ 28G
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