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Salty Dog

Advanced Reefer
Rating - 90.9%
20   2   0
Well Ive been purchasing products for a year now with Marine Depot and maybe there not the cheapest but they are a very repitable Company. I had a few things come in damaged over the past year and with out hesitation I had a new item sent to me with no bs. Well I just recieved my light last week, a 6' MH 4-250/ 4 antic 39w Aqua Medic fixture. Upon opening it up we noticed one antic was mising and 2 halides had broken porceline, We called the company and they said no problem and they would ship me a completely new light, wow. A few days pass and I get a call from them stating UPS has damaged another fixture but this was not fixable. This fixture is now dicontinued because the owned passed away. I spoke with Aqua Medic Dirrect also.
Marine depot said they could build me a light for my set up or they would give me full credit damm $1500.00.

Now thats customer service people.

Bill
 

wrasseman

Experienced Reefer
Rating - 0%
0   0   0
wow thats great but wow thats a lot of loot to get that lite ! way overpriced at the least have you looked into other companys ? i've gotten mine from my fav reef shop and that seems to be a lot of money for the lite
 

emmanuel

Advanced Reefer
Location
astoria
Rating - 100%
158   0   0
I just realized with my last order from MD that they will match the drfoster prices and silly me used to place 2 different orders cause half the stuff I get was cheaper from Drfostersmith and remember after around $175 no shipping charges but there is a $19 charge for shipping reefcrystals DRFS is just the regular shipping charge $8or$9
 

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