At least it failed off (although you are using a controller, I don't have one yet). I'm sorry to read this, especially as I just got a Finnex delivered and was putting it in today. They seem to carry a good reputation but reading the box they are private labeled for Finnex and made in China. I'm not sure who else is carrying the same heater under a different name.
Still, I've had a Won Pro-Heat II on my FW for almost 2 years (time flies when you're burning money:scratchch ). It's still accurate to within 1 degree confirmed by 2 other thermometers. Even after I forgot to unplug it for a water change and got to hear that hiss of water boiling off it, (still shows the discoloration on the metal), it's still on target +/- 0.5 deg.
I think the problem with every heater on the market is while they do all start out with a sound design, QC during manufacturing stinks (profit motive? get to save on manufacturing costs and make you buy a new one every year). But, if you're lucky and get one that does stand up to spec, you can get several years out of them. The old Ebo's (before they were taken over) had a reputation for lasting years. Now, I read some horror stories with the new models.
I'm only putting a heater in as a backup after the time I left the window open and had the heat off. No one told me the temp would drop from 45 to 20 during the day:banghead: . I know I need a controller, but at this point, I figure I'll spend the extra money for either an AC Jr or RK II. Besides temp regulation, I can't stand having 5 timers running and trying to keep them in sync.
Henry