vortech problem

home wrecker · 09-05-2008, 05:16 PM

any one had the wet side of there vortech rust up ......... if so would icecap exchange it ?? mines is a lilttle over a year old ........ or i'm i just gonna have to suk it up an just buy a new wet side ??

**Deanos** · 09-05-2008, 05:28 PM

EcoTech Marine Support

rookie07 · 09-05-2008, 05:30 PM

I have sent my vortech back to them, and they fixed it free of charge...you may be out of warrenty, but you can send it back to them and they will fix it at your cost....google ecohtech marine...that should bring up the website, which i think is ecotechmarine.com....from there you will find a form which you can print out and send along with you pump.
i just send ine back today...good luck

ThuGGY · 09-05-2008, 07:45 PM

Icecap is no longer part of Ecotech. If you have any question or need a service yes go to the site thats posted on the top. Even if your wetside is old they will only charge you 10.00 to get it fixed. Get the Gen2 Magnet thats all you need.

qy7400 · 09-06-2008, 12:44 AM

Same thing happened to me, EcoTech charges $9.45 plus shipping for the new gen 2 magnets; you can send the wet ends in or just have them ship you the new ones. Also an easy way to get the gen 2 firmware if no local has it.

09-05-2008, 05:16 PM	#1
home wrecker Member Join Date: May 2006 Location: south ozone park, ny Posts: 286 Reefer Ratings: (15) Friends: (0)	vortech problem any one had the wet side of there vortech rust up ......... if so would icecap exchange it ?? mines is a lilttle over a year old ........ or i'm i just gonna have to suk it up an just buy a new wet side ?? __________________

09-05-2008, 05:28 PM	#2
Deanos Moderator Join Date: Jul 2004 Location: Bronx, NY 10475 Posts: 12,064 Reefer Ratings: (97) Friends: (17)	EcoTech Marine Support __________________ Need help or have a question? Click the avatar below:

09-05-2008, 05:30 PM	#3
rookie07 Thats me!! Join Date: Oct 2007 Location: nyc Posts: 1,109 Reefer Ratings: (19) Friends: (0)	I have sent my vortech back to them, and they fixed it free of charge...you may be out of warrenty, but you can send it back to them and they will fix it at your cost....google ecohtech marine...that should bring up the website, which i think is ecotechmarine.com....from there you will find a form which you can print out and send along with you pump. i just send ine back today...good luck __________________ 34 Gallon Started (12/20/07) http://www.manhattanreefs.com/forum/...nk-thread.html 120 Gallon Started (7/01/08) http://www.manhattanreefs.com/forum/...ixed-reef.html

09-06-2008, 12:44 AM	#5
qy7400 Member Join Date: Jul 2006 Location: Long Island Posts: 197 Reefer Ratings: (3) Friends: (0)	Same thing happened to me, EcoTech charges $9.45 plus shipping for the new gen 2 magnets; you can send the wet ends in or just have them ship you the new ones. Also an easy way to get the gen 2 firmware if no local has it. __________________ -Joe

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09-05-2008, 07:45 PM	#4
ThuGGY Member Join Date: Feb 2008 Location: NJ/PA Posts: 32 Reefer Ratings: (0) Friends: (2)	Icecap is no longer part of Ecotech. If you have any question or need a service yes go to the site thats posted on the top. Even if your wetside is old they will only charge you 10.00 to get it fixed. Get the Gen2 Magnet thats all you need.