DO NOT BUY ANYTHING FROM PUREWATERCLUBE.com

[MatthewScars]

I'm saying in life in general. You get what you pay for. Were these fittings broke? Did he actually write an articulate email stating exactly what the issue was? Did they really ignore them?

Based in the OP's reply to this thread, im sure most people instantly discount him.

Just saying, if you are in business you always get the people that will never be happy no matter what you do or dont do. If there were more people to come into this thread and agree with the OP, I'd give him some merit. Again, just like the Hydor guy. Just because one random dude says a company is terrible, doesnt mean its true.

 

[CoralMeister]

I'm saying in life in general. You get what you pay for. Were these fittings broke? Did he actually write an articulate email stating exactly what the issue was? Did they really ignore them?

Based in the OP's reply to this thread, im sure most people instantly discount him.

Just saying, if you are in business you always get the people that will never be happy no matter what you do or dont do. If there were more people to come into this thread and agree with the OP, I'd give him some merit. Again, just like the Hydor guy. Just because one random dude says a company is terrible, doesnt mean its true.

Look don't bash out the guy cause he's angry because he paid for something and it arrived broken. We all can totally see where he's coming from, because let's face it if we were in his situation I'm sure we would be mad too. The fact that you paid for something, no matter how much it is, it does not work and you basically wasted money.

As for my situation, I was asked by an admin to not disclose details or the name of the business, because this particular business is a vendor on here, and we are taking about Yonkers28's personal experience.

 

[Yonkers28]

I'm a small business owner my self. I'm a plumber
I service 100s of people every month. I always provide the service that people pay for.
I always answer my phone or email.
And FYI Matthew I know how to install a ro/di unit. I install boilers the size of a 1 family house
All this thread was for was to alert my friends at mr

 

[Awibrandy]

I'm a small business owner my self. I'm a plumber
I service 100s of people every month. I always provide the service that people pay for.
I always answer my phone or email.
And FYI Matthew I know how to install a ro/di unit. I install boilers the size of a 1 family house
All this thread was for was to alert my friends at mr

Very well articulated!!

Thank you for informing us of this particular vendor! I for one will think twice before ordering anything from them, or any other vendor that has 1 bad feedback.

 

[KurtL]

I think its pretty odvious at this point that being sent broken parts is unacceptable. Hopefully for the OP it gets resolved.

 

[MatthewScars]

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=purewaterclub*com&ftab=AllFeedback

YOU ARE THE 1%!

haha

 

[ohana888]

I'm a small business owner my self. I'm a plumber
I service 100s of people every month. I always provide the service that people pay for.
I always answer my phone or email.
And FYI Matthew I know how to install a ro/di unit. I install boilers the size of a 1 family house
All this thread was for was to alert my friends at mr

sorry to hijack, but i understand your predicament. i'm a small business owner as well. i handle logistics & if freight doesn't get delivered on time or gets damaged, i will get an earful. customer service is key. my customers are my business. althought PWC isn't a MR vendor, calling out a vendor by name is frowned upon. i learned the hard & fast way - you can even get the thread deleted by admin without notice. all i wanted to get MR feedback if anyone else had a similar problem or if i did something wrong. although my situation dealt with livestock, surprisingly, at least 5 other MR members posted problems with the particular vendor. noone likes to post negative feedback unless you were really, really wronged. in my experience, ssome feel it's better to not post any feedback at all to preserve the vendor's integrity (just to stay in their good graces in the future for possible discounts.) it still doesn't prevent the vendor & the naysayers to post otherwise. as a businessman, i like to hear any negatives so i can correct/improve & provide better services in the future. just my $.05. :smash: for full disclosrue, i got my ro/di unit from bulk reef supply based upon their excellent track record & customer service!:thrash::groupflip

 

[Yonkers28]

Yes extacly

 

[Yonkers28]

Once again Matthew all the positive feed back was for there fast shipping pal.
I also can work fast but would the work get done right?

 

[Awibrandy]

Once again Matthew all the positive feed back was for there fast shipping pal.
I also can work fast but would the work get done right?

NOPE

I bet you only work up in Yonkers.:happysad: I seem to get all the people in a rush, hence why I don't have much trust in hiring anyone to do work in my house.
Last plumber hired to put in a Gas Tankless Hot Water Heater was not as good as he proclaimed, and has been promising to come fix the issue for the past 10 months or so. Bad feedback doesn't seem to matter much to him.:headache:

 

[Yonkers28]

Sorry to hear that

 

[KurtL]

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=purewaterclub*com&ftab=AllFeedback

YOU ARE THE 1%!

haha

Shouldnt admins be deleting certain peoples useless, unconstructive, antagonistic posts???

 

[CoralMeister]

Very well articulated!!

Thank you for informing us of this particular vendor! I for one will think twice before ordering anything from them, or any other vendor that has 1 bad feedback.

At least someone got the message of these types of threads...he will now save himself a couple of bucks.

 

[NYreefNoob]

not for nothing but i got mine off ebay 6+ years ago and still using it with no issue's, i do agree if you recieved broken parts they should respond or something, did you send a normal email or a angry one ? and alot of the ebay business's have other jobs and dont always get to check them as quickly

 

[Yonkers28]

Yes the 1st 15 emails where nice
Then 2 angry 1s
This has been going on for months

 

[JonnyJ]

I really can't believe some of your comments lol.

One basically suggesting he's an idiot and one bashing his grammar lol. ( basically, the same thing?)

nice...

You guys do realize we eventually end up meeting one way or another.


I'll add to the negative feedback.

Over a year ago they sent my buddy a unit that was missing parts. He tried and tried to get the parts without success and eventually gave up , he then purchased them from someone else. There customer service was not on par.

 

[MatthewScars]

Shouldnt admins be deleting certain peoples useless, unconstructive, antagonistic posts???

Yeah, please delete Kurts post.

I was posting the sellers ebay rating to show it looks like this bad customer service might be a fluke.

Maybe you missed that, kurt?

 

[lanacane214]

Thanks for the heads up,diregard all the a$$0!es here

 

[Tonyscoots84]

Hey guys seriously this thread got really carried away by a few individuals and for some reason matthewscars name pops into my head. The mr member is simply saying that he is not happy with the vendor. Stop getting crazy and listen to the member. I would not buy from a vendor with horrible customer service. And also please post feedback on the vendor in the appropriate place and hopefully everyone looks at that before making a horrible purchase. Thanks for the warning...

 

[KurtL]

Nah I didn't miss anything