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My apex has been connected to my modem and iPhone for months and now all of a sudden my apex app on iPhone isn't working. The Name, IP, and Port are all correct, however it doesn't even connect and attempt to login. The weirdest thing is I can access the Apex through apex: portnumber.
I tried deleting app and reinstalling and also changing the port and resetting router. No Luck. Would love some help thanks.
 
Last edited:

Widdy

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Are you connecting via your internal or external IP? If it's external, it might be that your ISP gave you a new IP and you need to change the IP on your app.
 

Widdy

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I'm going to assume you're on Windows? Open up a DOS shell, and ping Apex. The reply IP address, plug that address into your app and give it a go. This is getting mysterious...
 

ecvernon

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Does it have something to do with your port forwarding? I had some issues when switching to Verizon fios action tec router. After a few days I would not Be able to connect and always had to reset apex every couple of days even though it had a static IP address. Are you running the latest firmware? Since upgrading to latest firmware I haven't been experiencing anymore troubles
 

Widdy

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Yes, CMD and ping apex (no port needed) and take note of the reply address. Check your port forwarding configuration and make sure the reply address is the same as the one being forwarded.
 
Last edited:
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Everything matches I don't get it. I have a Verizon fios modem router with a LAN that runs off that router into my wireless router(belkin) which is connected LAN to apex. It had worked for months now just stopped.
Emailed apex waiting for a response
 

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