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Location
Ronkonkoma NY
Rating - 100%
346   0   0
I went to their site it has no phone and most things don't work.I tried sending a e mail.I would never buy from them again.I brought a deep blue stand with side door for the sump it looked great.It started to sag in one corner and door would not close after a while.I replaced it with wood stand after one year now the tank starts to leak at two.It looks like some of the silicone pushed out on the bottom.I have about $800.00 worth of corals in containers.I hope they make it. Good luck with yours.
 
Location
Ronkonkoma NY
Rating - 100%
346   0   0
You will not believe this but I received a response from Deep Blue telling me to send contact info pictures of aquarium and stand receipt etc so they can send a warranty ticket.I guess their customer service is really good.I will keep you informed
 
Location
Ronkonkoma NY
Rating - 100%
346   0   0
Warranty Deep Blue

I got to say the customer service at Deep Blue was GREAT.They got back to me 1 day after I emailed them that I can pick up a new tank tonight at local Fish store.I would recommend them for their customer service alone.I cant believe this happened so quickly
 
Location
Ronkonkoma NY
Rating - 100%
346   0   0
Deep Blue customer service

I couldn't believe it when I got home their was a e mail from Deep Blue that they were replacing my Deep Blue tank.That was in 24 hours of my notifying them.A customer service rep had also called me telling me what I had to do.They were really great I would recommend them in a minute just for their customer service.
 
Rating - 85.7%
18   3   0
There tanks are amazing but the stands are just accidents waiting to happen. I have a 75 gal and this thing wobbles bad I had to reinforce it with 2x4 and still it scares me. The hinges rusted bad mostly THE SIDE DOOR and I have had some of the wood on the bottom edges puff up a bit

Thankfully I'm building a stand might be a lot of work making it nice but more worth it
Don't let where you live discourage you I'm doing this in an apartment !!!
 

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