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Pk8030033

Experienced Reefer
Location
College point
Rating - 0%
0   0   0
http://wwww.minus.com/i/JQEuXz3uJpbw
I ordered some fishes at petsolution

and i received the package today ,
i found 2 fishes was DOA !!

AND I CHECKed THE PACKAGE WAS CAME FROM CA WITHOUT HEAT PAD INSIDE !!

I FEEL SO SAD . THATS NOT THE MONEY PROBLEM ., IT JUST WASTED 2 NICE FISH ..

anyway i also ordered a powder brown tang !they sent me the size almost 4inch nice color for $44.99only
with $99 free shipping

http://wwww.minus.com/i/L4aWVKZr2pym
 
Last edited:

ReefWreak

Advanced Reefer
Location
Astoria, NYC
Rating - 100%
48   0   0
Please let us know of any feedback they have. If they shipped fishes (even if it was overnight/1 day) in mid November from Canada with no heat pad... not even on the outsides of the box... then they should have an explanation, because I think it's pretty stupid, and like you said more a waste of the life, not so much about the money.

That's too bad, sorry for your/their stupid loss. Hopefully they replace your livestock or issue a refund, and apologize and review their (crappy) shipping policy. Thanks for sharing. Great prices, but it's not worth them wasting lives.
 

marrone

The All Powerful OZ
Staff member
Vendor
Location
The Big City
Rating - 98.8%
80   1   0
These fish aren't being shipped by Pet Solutions but by a wholesale in LA. It's the same when you order from LA, non-Diver Den Items. Pet Solutions is a stand up place, just explain to them what happened and they'll take care of you and let the wholesalers know what happened.
 

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