Tunze on Sale

[basejumper]

I am not sure what happened. I just typed up a thread about this. Maybes it didn't go through. I am not typing it again but in short. Marine depot has tunze 6095 controllable, apex ready goes from 200gph to 2500 gph. There are on sale for $15. I got 3 of them.

 

[albano]

I deleted the post and sent you an RB ... The 'sale' was a typo and you won't be getting any Tunze pumps

 

[marrone]

The price on those is $273.99 and they're back ordered anyway. Maybe you did get them at that price, but I highly doubt they'll ship them to you at that price.

 

[Cu455]

I ordered a bunch also. I got this letter a little while ago.

First I would like to offer my sincere thanks to you for shopping with us.



An issue has come to light with your purchase today so I wanted to reach out and quickly explain the situation and also offer what I hope is a suitable resolution.



The $15 sale price of the Tunze Turbelle NanoStream 6095 Controllable Pump you ordered was a pricing error on our part. Our intention was to actually lower the price of the pump by 15%.



To make things right, we would like to offer you one of the following options:



If you would still like to purchase the Tunze 6095, we have authorization from Tunze to offer you a 25% discount, which would bring the price down to $205.49 per pump.
If you do not want 25% off each Tunze 6095, we will credit your Marine Depot account with $15 that you may apply to any item(s) you desire. Just write "apply store credit" in your order notes during checkout or ask the team member you speak with over the phone to apply your credit next time you place an order.


We feel terrible about our mistake but hope you will give us the opportunity to make things right.



Please contact me at your earliest convenience to let me know how you would like us to proceed.

 

[evoIX_Reefer]

That kind of sucks that they move it over to store credit vs a refund?

 

[albano]

That kind of sucks that they move it over to store credit vs a refund?

It's a 'bonus' credit...customer was refunded any payment made

 

[Rob&Gab]

Lucky I did not see that. I would have purchased over 400$ worth lol. Would of been great for a free skimmer or light .