MP10 settings

[Koyfam16]

Do the Vortech MP series powerheads lose their settings when powered off and back on?

I have an MP10 QD and I just realized when I power it off, which I do during a water change, and power it back on the settings are gone.

Speed settings, night mode...everything.

Is this supposed to happen?

I also recently lost a birds nest coral and someone mentioned to me that it could be a flow issue since parameters are in check. I didn?t think much of it but now I realize my MP10 was running at its lowest speed for about two weeks.


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[pecan2phat]

Are you turning it off on the controller or unplugging it from an outlet?
Shouldn't happen if your powering it off via the controller, I do this at least once a week and it's always gone back to it's program setting.
Not sure if about unplugging it though.

 

[Koyfam16]

Thanks. I was powering off via the controller.

I?ll call them today.


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[Koyfam16]

In case anyone is interested or looking for the same info, here is what customer service told me.

All settings, including speed adjustments, night mode start time, night mode speed, feed mode speed and others are reset back to default after the unit is powered off and back on. Even if the power off is done from the controller.

The reason is that the controller doesn?t have enough onboard memory to hold any data customizations.

Customer service suggested to get the wireless adapter and reef link. With these two options, data is retained and you have much more customization with settings, schedules etc.


This really sucks because these settings are a pain to redo each time from the controller and in my case I think the reduced flow affected my corals.

Hope this info is helpful.


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[pecan2phat]

Didn't know this!
I'm using a ReefLink, hence the non-interruption in my usage.

 

[Koyfam16]

Didn't know this!
I'm using a ReefLink, hence the non-interruption in my usage.

Yep I?m a little bummed about spending $230 for a powerhead and now advised to spend another $150 so my settings can be saved.

Not $400 worth if you ask me.


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[pecan2phat]

Is it possible or even feasible to lower the MP10 enough so that you can do water changes without shutting it down and just activating the feed mode so it's not that turbulent and sucking air from the surface?

 

[Koyfam16]

Hmmm great point. I can try that. I may need to lower it a bit as it?s only a few inches from the surface.

My tank is only 12? deep so not much room to really play with (aka sand storm lol) but worth a shot if I can save that $$


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[pecan2phat]

Is your water change going below the MP10 or close to the top of it?
If close to the top, maybe you can just lower it an inch and set it to feed mode and this may be enough so that the pump does not cavitate.

 

[Koyfam16]

Water change goes close to the top of it. I?ll try what you said. I think it will work.


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