A
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<blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr>Originally posted by Gatortailale:
<strong>What are your plans for the fish and corals the wholesaler/distributor includes in the box to fill space or replace an item you ordered that is "suddenly" out of stock. From what I have learned from other LFS operators, this happens on almost every shipment. Despite your best efforts not to bring this stuff in, I think you are going to end up with a small stock of this stuff.</strong><hr></blockquote>
Thankfully, this does not happen to us at all. If it's not in stock, it won't be sent at all.
<blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr>Originally posted by MattM:
<strong>What we do is write "No substitutions without prior approval" on the bottom of every purchase order.
Distributors will call us when they want to provide substitutes and we say yea or nay on each depending on what it is. Eventually the distributor will get to know you and it won't be a problem.</strong><hr></blockquote>
This is what has happened. It's been the same distributors for saltwater livestock since the store opened 5 years ago, so they know us and know we don't want what we don't order.
This is great, keep the comments coming!
Peace,
Chip
[ April 09, 2002: Message edited by: marillion ]</p>
<strong>What are your plans for the fish and corals the wholesaler/distributor includes in the box to fill space or replace an item you ordered that is "suddenly" out of stock. From what I have learned from other LFS operators, this happens on almost every shipment. Despite your best efforts not to bring this stuff in, I think you are going to end up with a small stock of this stuff.</strong><hr></blockquote>
Thankfully, this does not happen to us at all. If it's not in stock, it won't be sent at all.
<blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr>Originally posted by MattM:
<strong>What we do is write "No substitutions without prior approval" on the bottom of every purchase order.
Distributors will call us when they want to provide substitutes and we say yea or nay on each depending on what it is. Eventually the distributor will get to know you and it won't be a problem.</strong><hr></blockquote>
This is what has happened. It's been the same distributors for saltwater livestock since the store opened 5 years ago, so they know us and know we don't want what we don't order.
This is great, keep the comments coming!
Peace,
Chip
[ April 09, 2002: Message edited by: marillion ]</p>