sammy, man I resisted posting this yesterday as it was my intention to do so, but
saw no use jumping on. . . But since its being worked out, I'll paste back what I saved.
Sammy, I think that you should exhaust your avenues before something like this is posted. While I certainly don't have experience dealing with Jeff it doesn't even look like any recourse was even explored. If this is not true, please accept my apologies. If you explore that avenue and don't get the satisfactory results that you wanted in a fair and equitable way for all parties then a general vent of your experiences would be called for to bring attention to the situation. As it stands currently, everyone is going to 'live through' your experience as you deal with them - and this is well after your initial post. Now, granted that external pressure certainly helps, but its also not a 'true' experience and perhaps exerts undue outside influence to resolve a situation that is not reflective of their actual treatment of customers. . . . Dunno, but I understand what prompted your initial outburst as its always disappointing and upsetting to not get what you believe you paid for. . .
I do find it strange that your venting your experiences on reefs and RC but not on your 'home' board where people listen to you most

. ok, ok, I think I know the reason why, but i couldn't resist the ribbing

. Hopefully you'll resolve it amicably and all will turn out well as it doesn't serve the hobby well.
later