I recently ordered a golden dwarf moray from this place, because they were the only online vendor I could find that had some in stock. Price online = 169.99$. Amount billed to my credit card = 250$.... So I call and say, what the hell, shipping was 70$? He says no, it was like 40. I say ok.... he says well the eel was 200$. I say your website says it was 169... He says I'll call you back, bye.
Couple hours later, he calls me back and says ok, it says 169. "I'll give you 20$ refund". I say 199.99-169.99 = 30$. He then says, well I didnt charge you a box charge and now I'm going to. I say, that doesnt make sense. He says "Whatever". "You are getting a ridiculous deal on this fish". Which brings me to point two.
"Hello"
"Hi, I'd like to order a GDM. You have the dark yellow one pictured on your website in stock"
"They come in different colors"
"I want a yellow one, can you look"
"Yup, We got that"
"Its really dark yellow?"
"Yeah"
"Ok"
.....
Not only was this guy/owner incredibly rude and unprofessional on the phone, but then the eel arrives. Its white, brown, with what look like red lesions on its body. Not even a hint of yellow.
So I tell him look, this eel is worth 60$. He says no, its worth the same as a yellow one. Anyway, long story short, stay away from this place at all costs. Feel free to pm me if you have any questions about my experience with them.
www.justrarefish.com
www.marineaquatics.net
Couple hours later, he calls me back and says ok, it says 169. "I'll give you 20$ refund". I say 199.99-169.99 = 30$. He then says, well I didnt charge you a box charge and now I'm going to. I say, that doesnt make sense. He says "Whatever". "You are getting a ridiculous deal on this fish". Which brings me to point two.
"Hello"
"Hi, I'd like to order a GDM. You have the dark yellow one pictured on your website in stock"
"They come in different colors"
"I want a yellow one, can you look"
"Yup, We got that"
"Its really dark yellow?"
"Yeah"
"Ok"
.....
Not only was this guy/owner incredibly rude and unprofessional on the phone, but then the eel arrives. Its white, brown, with what look like red lesions on its body. Not even a hint of yellow.
So I tell him look, this eel is worth 60$. He says no, its worth the same as a yellow one. Anyway, long story short, stay away from this place at all costs. Feel free to pm me if you have any questions about my experience with them.
www.justrarefish.com
www.marineaquatics.net
