PFO

[mutley29]

Anyone heard from or know anyone at PFO?

A buddy of mine has the Solaris-I5-48 and 2 of the 4 large LED banks are out, he has been trying to contact them by phone and email for over a week with no success, their voicemail just sends you in a loop.

Any help appreciated

 

[kgross]

I have not tried to contact them in quite a while. But can you friend go through who he purchased it from?

Kim

 

[mutley29]

He purchased it direct from PFO

 

[kgross]

I will see what I can find in my old email for a direct number or email address..... If I find anything I will send you a PM.

Kim

 

[Ben1]

When I had an issue with one of my ballast they fixed it right away, shipped me a new one as soon as they got my old one back, it was a very fast turnover. They were very good about it.

The person that helped me was

CARLA TURNER 800.577.9690 X17
[email protected]

 

[SlipperMan]

Seems you aren't the only one that can't get in touch with them. Check the Industry board here.

 

[Anonymous]

I know Joy has been sick recently. She missed an event last weekend. Send me a PM and I'll forward it to her.

 

[Anonymous]

I left a message a few weeks back about some replacement switches for my 400 watt ballasts and have not heard back from them. I haven't followed up with them yet.

 

[Anonymous]

When I had an issue with one of my ballast they fixed it right away, shipped me a new one as soon as they got my old one back, it was a very fast turnover. They were very good about it.

The person that helped me was

CARLA TURNER 800.577.9690 X17
[email protected]

I tried this number - it just sends me back into the message and menu loop. In fact, I tried each of the selections and they all send me back into the loop.

Nobody seems to be home.

 

[Anonymous]

On another board there is a thread that they shut their doors.

 

[Anonymous]

On another board there is a thread that they shut their doors.

And on this very forum as well in the IBTH section.

 

[Anonymous]

they closed their doors - ORBITECH is pretty much suing them out of existence over the violation of the patent for LED lighting for Aquarium use.
http://www.reefbuilders.com/wp-content/ ... 8-220p.pdf