I got a response:
Me-
I belong to a reef forum called Manahttan Reefs. We are interested in doing a group buy, but have not received a response as of yet. Please get back to one of us so we can get things rolling!
Reply:
This is the first I've heard from anybody in your club. We're in the process of redoing our website and when we get the changes done, it should be easier to navigate in and to order from. The biggest change is the shipping policy which will be reflected in the price per item. Right now the shipping is tiered based on the amount ordered, and it's not very reasonable. We're going to go to a flat 19.99 shipping and handling, and build the cost of shipping the items into the price of the item. an example would be the gorgonia. Right now they are $8.00 and after the first pound, it costs about $3.00 each to ship. We're going to change the price to about $11.00, depending on the gorgonia and the size, and not charge anything extra for shipping. Small items such as snails and emerald crabs will only go up a few cents. I'll be working on those changes over the next few days and by the weekend all the price changes and shipping changes will be in effect. This should make it easier for you to figure out how much you'll be spending on what, and will make it easier for me to process the orders. Ken
Me:
Thanks for the reply- can you let me know how the orders will be shipped? Overnight? And packed (styrofoam, heat pads, etc.). Thanks!
Reply-
We use a variety of different box sizes to accommodate different sized orders. All boxes are lined in high density foam, and heat packed as is necessary. We prefer FedEx priority overnight, which arrives by 10:30 am the next day. Some items can be shipped by priority mail which is cheaper, $9.99.