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Recent content by dhata

  1. Has Anyone had Customer Service Issues with sapphireaquatics

    It was packaged well. I also noticed two pieces were missing from the setup. On another note, once I got all this sorted out, the skimmer works very well. I really like it. 1. It's quiet 2. it's day 4 and it is already effective. It sounds like I was the anomaly. If I didn't go through...
  2. Has Anyone had Customer Service Issues with sapphireaquatics

    Hello, I was wondering if anyone dealt with Sapphire and they were happy with the product and the customer service. I bought a protein skimmer for my 29G biocube on 1/1/2009. I received the product after three weeks and it arrived broken and in pieces. After emails going back and forth I...
  3. New Tank Owner in Mourning

    Tank Update: Things are good. I brought back five hermit crabs and a tank raised percula and used the drip method to acclimate them (took two hours). That was last Tuesday and they are all still alive. I also put a yellow tail damsel in on sunday and he is alive as well..but shy. I now have...
  4. New Tank Owner in Mourning

    15 minutes. I did not use the method of putting the tank water in the bag every x minutes. I wish I did that so I could isolate this better.
  5. New Tank Owner in Mourning

    That was good knowledge, thank you for the advice. My plan of attack is the following: 1. Test PH and Nitrate levels, maybe one of these was the culprit 2. Do a water change 3. Check the PH and Nitrate again. If either are high battle the PH with a bottle solution of some sort, if the Nitrate...
  6. New Tank Owner in Mourning

    Thank you, I will do so when I get home. I assume three fish at one time was too many. I should have started with one or should I have waited longer to add any fish?
  7. New Tank Owner in Mourning

    I've been trolling on this site for a month now and encountered a problem to post. I don't know what to do. I bought a used 29g bio cube on March 29th and filled it with saltwater and 30 lbs of lr. The temperature has always been at 80 degrees. The protein skimmer has always been on but...

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