contact customer service they are great especially if you send pics. I had a problem with the screws rusting out and rust on the clear plastic they sent me both for free
def cantact them ask for a guy name jeremy a years and half in my pump was acting funny and they sent a new pump with a new warranty on the pump they sent thats why ill proly never buy another brand of skimmer
if you find a contact number post it please because ive been meaning to contact them. i tried that thing where you post and someone replies to you but they didnt answer what i wanted and would like someone to talk to