Rant - Do you think a business should be open when they say they are?

ReefNerd

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Manhattan
So I am a bit frustrated. This is the third and probably final time that I have tried to go to Pop Corals and they were closed. I live in Manhattan so getting there is not easy however Fridays I pass by that area. Each time I have gone by they were already closed. Black Friday they posted were open until 9 but then when I complained said no was 830 but problem is I was there at 815 and why post you are open until 9 if you aren't. So tonight figuring I didnt want to cut it close I go by at 8 and the place was pitch black. I have worked in retail for a long time and I expect to stay until closing as you never know when that customer is going to walk through the door. I can understand if an emergency 'pops' up but three times is no coincidence.
 

ReefNerd

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The store itself I thought was pretty good. The one time I went the guy that worked there named Vic was very helpful and patient with me and picked up some nice acans. The other time I went the older guy was there. I was kind of turned off because he was smoking a cigar in the store and it stunk plus there were little kids present. He seemed rather pushy like a used car salesman and to be honest even though I am rather new not that knowledgeable. I suppose sometime when I am in the area again and its much earlier I will try to stop in but probably wont go out of my way.
 

b-ridge

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The few times I went I thought there corals were top notch. Granted this was maybe over a year ago. Aussie selection was awesome. Size and prices were decent also. They also had the most variety of clownfish I had ever saw. But then again this was when cmantis was working there. Haven't been there since he left. He was very helpful and the most knowledgeable in my opinion
 

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