Beware of ordering from Anchofish.com . Indeed a nightmare.
First time I ever ordered from them and believe me it will be the last.
Ordered 5 corals and 1 Blue spotted Jawfish from them. It was set for Saturday morning delivery. Confirmed on Friday and was told that the Fed Ex Tracking number would be emailed to me. Never got the email. Went to Fed Ex Saturday morning and nothing. Just in case checked Airborne. Nothing. Get a call Monday morning from Fed Ex stating that the package was there but "Leaking" That is putting it mildly. There was maybe a cup of water left in each bag.
Evidently the box was stuck in Memphis Saturday as there were "multiple labels?" on the box.
Now get this. Plain cardboard box with the very thin individual plastic bags set inside of it. No insulated box, no heat pads. Even though I requested them as it would be around 25-30 degrees Friday night. The only bag that was not busted was the Jawfish bag. The Jawfish is still alive (maybe he'll make it)
Corals are very questionable.
I had left them a voice mail and and email Saturday. Called a total of 4 times now and asked to speak to the owner and was told he was not in. I believe the owners name is Lawrence. He is the one I need to speak to about a refund. I suspect I will never hear from them and that is probably best.
Stay clear of this company.
First time I ever ordered from them and believe me it will be the last.
Ordered 5 corals and 1 Blue spotted Jawfish from them. It was set for Saturday morning delivery. Confirmed on Friday and was told that the Fed Ex Tracking number would be emailed to me. Never got the email. Went to Fed Ex Saturday morning and nothing. Just in case checked Airborne. Nothing. Get a call Monday morning from Fed Ex stating that the package was there but "Leaking" That is putting it mildly. There was maybe a cup of water left in each bag.
Evidently the box was stuck in Memphis Saturday as there were "multiple labels?" on the box.
Now get this. Plain cardboard box with the very thin individual plastic bags set inside of it. No insulated box, no heat pads. Even though I requested them as it would be around 25-30 degrees Friday night. The only bag that was not busted was the Jawfish bag. The Jawfish is still alive (maybe he'll make it)
Corals are very questionable.
I had left them a voice mail and and email Saturday. Called a total of 4 times now and asked to speak to the owner and was told he was not in. I believe the owners name is Lawrence. He is the one I need to speak to about a refund. I suspect I will never hear from them and that is probably best.
Stay clear of this company.