I did not see the name of this vendor mentioned yet, what is it?
It is very important for others to know who is not worth dealing with. This will help them to either change their ways, or go out of business. Benefits everyone else in the hobby, as well as the animals themselves.
I think Rich is going to wait until he speaks with the owner tomorrow. It's a wholesaler who likely doesn't do business with hobbyists, to retailers/resellers only.
I'd be curious to know if elpescado has dealt with this outfit before, too.