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I find reef crest mode is more chaotic and does not produce as much laminar flow as lagoon mode does.
Thales":1zukyq3w said:Was yours hung like the instructions say to hang it? With the sticky fastener and the zip ties? I think that would stop it from falling.
Very frustrating. I feel like EcoTech is backed up or even overwhelmed. They were not responding to emails for a few days and I was leaving messages that were never returned. Plus, it took them over a week to ship the new wet side. I just received a tracking number yesterday. They are taking care of the problems, but it is getting sloppy and slow.Thales":21pfznq6 said:Gotcha! Bummer!
Inside the wetside assembly there is a little white washer. Do you have it set on the correct side? Use the directions in the box to make sure the propper placement for it. If this is not placed on the correct side it will result in the same problem you are experiencing.ANEMONEBUFF":2y5rm15j said:Thales":2y5rm15j said:Was yours hung like the instructions say to hang it? With the sticky fastener and the zip ties? I think that would stop it from falling.
It is the wet side that keeps falling off. The pin spacer was set correctly and the zip ties are in place. I do not know if it was the cracked ceramic collar that was causing it or if there was another problem with the wet side. I fear that if this happens again the dry side is defective and that too will need replacing.
I found this to be the very same in my tank. I also switched modes from reef crest to lagoon as the reef crest just wan't getting the water moving enough. Once it would start to move it, it would slow down.ANEMONEBUFF":2jc1mwue said:I find reef crest mode is more chaotic and does not produce as much laminar flow as lagoon mode does.
Sea Turtle":nhjldz8z said:Inside the wetside assembly there is a little white washer. Do you have it set on the correct side? Use the directions in the box to make sure the propper placement for it. If this is not placed on the correct side it will result in the same problem you are experiencing.ANEMONEBUFF":nhjldz8z said:Thales":nhjldz8z said:Was yours hung like the instructions say to hang it? With the sticky fastener and the zip ties? I think that would stop it from falling.
It is the wet side that keeps falling off. The pin spacer was set correctly and the zip ties are in place. I do not know if it was the cracked ceramic collar that was causing it or if there was another problem with the wet side. I fear that if this happens again the dry side is defective and that too will need replacing.