rke help

[Deep Dive Coral]

hey everyone i need some help from all you rke users. i need to download the myReef program but cant seem to find it. can anyone help me out? either send me the file or give me some direction on where to get it from.

 

[Deep Dive Coral]

i really need this help everyone

 

[Widdy]

Looks like the pulled their BETA version off till next week. No sign of an earlier production copy either. Maybe a reefer here can send it to you.

http://www.forum.digitalaquatics.com/viewtopic.php?f=13&t=6922

 

[Deep Dive Coral]

i saw that ..... ive been looking for like 3 hrs. i cant get the sl1 to be recognized by the system.

 

[Widdy]

What firmware is the your headunit? The firmware might need to be updated. This happened to me with my SL2 module.

 

[Josh]

Yeah you need to verify the version on every device in the system. You can use the old programmer on the DA website until MyReef 2 is released.

 

[Deep Dive Coral]

i found myReef 1.0 but how do i link and upload the firmware?

 

[Deep Dive Coral]

how do you link the rke unit to the computer. i tried with the sid but nothing is comming up.

 

[Widdy]

Install the programmer software first so all the required drivers are loaded on your system. Then plug in USB -> SID -> RKE Headunit/Module. It should start installing the needed once your system detects a new USB device.

 

[Deep Dive Coral]

its not loading any new drivers or anything like that. did even load anything whern i first connected the sid

 

[Widdy]

Hmm... you know the USB port is fully functional? Got another device you can plug in their just to check connectivity? iPod? Digital Camera? Also, read the upgrading .PDF that comes with the programmer. There's certain modules that shouldn't be connect to anything other than the SID while being updated.

 

[Deep Dive Coral]

where can i find the programmer? maybe that is what i need to download.

 

[InfernoST]

Does your SID have a Myreef label on it? if it does not you wont be able to upgrade to the Myreef 2.0 and you will have to send the SID back to DA to have the firmware updated by them because there is no other way to update the SID. Also you are going to have to use Myreef 2.0 in order to update the RKE firware to the next release. They say it will be out of Beta really soon.

On another note, do not try to use your SID going thru a USB hub, it won't work correctly, connect it directly to a USB port on your PC. FYI Mac is not supported as of yet.

 

[Deep Dive Coral]

it is directly into the comp, and the sl1 just isnt being recognized by the head unit. that is where the trouble all started. i cant even see what the firmware version is on anything since i cant hook anything up to the computer. nothing is coming up when connected to the sid

 

[InfernoST]

You have to hook up one module at time and download them one at a time, once that is done you should be able to connect the bus and see all of your modules.

You have to connect the SID directly to your computer and from the SID connect which ever module you want to program using the bus cable (the one that looks like a telephone cable).

 

[Josh]

What is the SL1 connected to? Remember what I said about the new PC4 being factory loaded with the 2.x firmware? Do not use that PC4 until you are able to upgrade everything to 2.x. So connect the SL1 to the PC4 and the headunit to the other port on the PC4. See what happens when you do that.

If it still does not see the SL1, go into the headunit and do a complete factory reset.

 

[Deep Dive Coral]

josh im using the pc4 that you have the labels on.. i have tried doing a factory rest on it as well.

 

[Josh]

OK, I recommend you use the programmer to acquire and then reflash the SL1.

You may also want to try plugging into a different port on the SL1.

Also, reset the entire config on the headunit again. There is an option to do a factory reset.