Dissapointed in cquarium clam order -- HIT or MISS
- Thread starter vee
- Start date
To give some perspective, here's a picture of my clam tank. Jeolous? 
The tank is now under a 250 watt 6500K bulb.
The large deresa would what most people classify as 9"
The smaller deresa is about 4"
The two big croceas are about 6-7"
Below and to the right of the big croceas are 5 gold maximas that I just got from Jeff's Exotic Fish and they were listed as 2-3" on their website.
The other crocea is the blue one with the green outline on the edges of the mantle. That one I got from coralhound. It a little under 4"
The rest of the clams are the four croceas I got from Cquarium.
The tank is now under a 250 watt 6500K bulb.The large deresa would what most people classify as 9"
The smaller deresa is about 4"
The two big croceas are about 6-7"
Below and to the right of the big croceas are 5 gold maximas that I just got from Jeff's Exotic Fish and they were listed as 2-3" on their website.
The other crocea is the blue one with the green outline on the edges of the mantle. That one I got from coralhound. It a little under 4"
The rest of the clams are the four croceas I got from Cquarium.
Call Harbor Aquatics, I know they have a bunch of Hippopus clams in stock last I heard. They're not the prettiest clams, but they're definitely the coolest little suckers, and you're clearly working on a "collection". Plus they're usually pretty cheap.
MC
MC
Hi Guys
So I was bored and decided to entertain this new idea of how to measure the clam on the curve, (the top of the clam)
No no don't worry, I didn't take the clams out
What I did may sound confusing, hopefully you can follow my reasoning.
I went back to the pictures I took with the measuring tape in the picture and figured out the length of each clam along its curve by doing the following. I took a piece of string and went around the top curve and marked where it ended.
So in Eric picture, take the string around the red area.
Then i took the string and measured it with the measuring tape that's in the picture to preserve the scaling. Each picture has different scaling so I duplicated this technique for each picture
so in this picture
I got the curve to be 4.5"
(it was marketed as 5.75")
clam 2
I got the curve to be 3.75"
(marketed as 5")
clam 3
I got the curve to be 3.75"
(marketed as 5")
clam 4
I got the curve to be 2.25"
(marketed as 4.5")
What do you guys think of this technique? Its not 100% accurate but I think it still proves that there is a significant discrepency between what they advertised and what is actually the truth.
even on their example...in this image
Measuring on my screen around the curve gives me 10" ( i have a 21" monitor). And measuring a straight line from A to B gives me 8". So the difference between the two should only be an increase of 25%.
Victor
So I was bored and decided to entertain this new idea of how to measure the clam on the curve, (the top of the clam)
No no don't worry, I didn't take the clams out
What I did may sound confusing, hopefully you can follow my reasoning.
I went back to the pictures I took with the measuring tape in the picture and figured out the length of each clam along its curve by doing the following. I took a piece of string and went around the top curve and marked where it ended.
So in Eric picture, take the string around the red area.
Then i took the string and measured it with the measuring tape that's in the picture to preserve the scaling. Each picture has different scaling so I duplicated this technique for each picture
so in this picture
I got the curve to be 4.5"
(it was marketed as 5.75")
clam 2
I got the curve to be 3.75"
(marketed as 5")
clam 3
I got the curve to be 3.75"
(marketed as 5")
clam 4
I got the curve to be 2.25"
(marketed as 4.5")
What do you guys think of this technique? Its not 100% accurate but I think it still proves that there is a significant discrepency between what they advertised and what is actually the truth.
even on their example...in this image
Measuring on my screen around the curve gives me 10" ( i have a 21" monitor). And measuring a straight line from A to B gives me 8". So the difference between the two should only be an increase of 25%.
Victor
My Gosh, give em time to acclimate before you rate them on the color and appearance scale.....It takes some reef inhabitants a few days or weeks to show its true colors...Nothing in this hobby happens overnight! So many variable involved here...lights..water quality...etc etc etc...
PS....Don't be so cruel by removing those delicate animals for measuring purposes...they don't breath air!....Oh Yeah....Good luck... :?
PS....Don't be so cruel by removing those delicate animals for measuring purposes...they don't breath air!....Oh Yeah....Good luck... :?
Exactly my point. Adam at cquarium wouldn't even read about how I can measure the curve by looking at the images and insisted that I take a picture of me measuring the curve of the clams. So I did. People that have been concerned about me taking them out of my tank shouldn't be. Clams are prefectly fine out of water for a short bit. So after measuring the clams, lo and behold, they are still short!
anyways. here they are if people are curious
This is clam #1
it shows the clam to be 5" but listed as 5 3/4"
and also charged me $10 extra b/c it was larger than
5"
This is clam#2 (two pictures)
it isn't clear on clam2a.JPG what the numbers are,
especially the number next to my fingers. But in
clam2b, you can see the number is a 5. So if you see
in clam2a, you see the clam's curve ends shortly after
the number 4.
It was more like 4.25". listed as 5"
This is clam#3
Again, the clam's curve ends shortly after inch 4. So
its like 4.25" and listed as 5"
This is clam #4
The clam's curve ends at inch 3. So its 3" but listed as 4.5"
Victor
anyways. here they are if people are curious
This is clam #1
it shows the clam to be 5" but listed as 5 3/4"
and also charged me $10 extra b/c it was larger than
5"
This is clam#2 (two pictures)
it isn't clear on clam2a.JPG what the numbers are,
especially the number next to my fingers. But in
clam2b, you can see the number is a 5. So if you see
in clam2a, you see the clam's curve ends shortly after
the number 4.
It was more like 4.25". listed as 5"
This is clam#3
Again, the clam's curve ends shortly after inch 4. So
its like 4.25" and listed as 5"
This is clam #4
The clam's curve ends at inch 3. So its 3" but listed as 4.5"
Victor
It is really clear now that the clam Cquarium send is much smaller than the advertise size. So what did Adam said after you send him these pictures? Keep us posted
BTW, Point A and point B that you use with this last reading is not the same as point A and point B on their web site. The more Adam haggle and argue, the more clearly it shows Cquarium's intension of mislead the customer and inflate their clam size.
I would advice Cquarium apologize and refund some money back to you for the wrong clam and for the false advertisement. IMO, the damage has being done. Their dishonesty bit them on the butt. No one will catch me doing business with Cquarium. There are too many good online venders to spend my money on Cquarium.
BTW, Point A and point B that you use with this last reading is not the same as point A and point B on their web site. The more Adam haggle and argue, the more clearly it shows Cquarium's intension of mislead the customer and inflate their clam size.
I would advice Cquarium apologize and refund some money back to you for the wrong clam and for the false advertisement. IMO, the damage has being done. Their dishonesty bit them on the butt. No one will catch me doing business with Cquarium. There are too many good online venders to spend my money on Cquarium.
Victor,vee":2e8qe25o said:
From the picture at Cquarium, the point A and B are as the "hip" of the clams (as you put it before), where it would make the greatest linear distance. Measure the clams as Adam told you to would inflate the clam size even more. I can see from your post, even doing this does not increase the measurement enough to qualify for the inflated size Cquarium used. I guess They will try to get you to take the circumferential measurement of the clam, then they will get the measurement match with the size they claimed. :roll:
Anyway, I think the clams are beautiful and seem healthy. A few years and they will reach the advertised size. Good luck. I hope you get some of your money back from Cquarium.
Minh
Perhps you are routing the tape the wrong direction? try going under the clam, from point A to point B?" Now there is your 5" CLAM!" :idea:
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It's DEFINATELY clear that your clams are no where near their stated size. Cquarium misrepresented their product by falsely trumping up their size.
I'd be very interested to find out what they do to make things right for your order. I only wonder how many people out there have had the same problem and just accepted it.
Keep us informed!
I'd be very interested to find out what they do to make things right for your order. I only wonder how many people out there have had the same problem and just accepted it.
Keep us informed!
UPDATE:
Adam at Cquarium has agreed to refund me the $70 that I calculated in the above post. Still waiting on that refund.
Even after all this, in that last email, he still said that he thought my measurements were wrong. *shrug*
If I can interject a thought. Cquarium has given their reasoning on WHY they meausred the clams the way they do.
What about corals, like bushy-type acros or brains? i don't see people measuring them on the top of their curves!
Victor
Adam at Cquarium has agreed to refund me the $70 that I calculated in the above post. Still waiting on that refund.
Even after all this, in that last email, he still said that he thought my measurements were wrong. *shrug*
If I can interject a thought. Cquarium has given their reasoning on WHY they meausred the clams the way they do.
What about corals, like bushy-type acros or brains? i don't see people measuring them on the top of their curves!
Victor
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